No physical shipping
PaperPilot does not sell physical products. We do not charge shipping fees, arrange international delivery, collect customs duties, or restrict delivery by geographic shipping zones.
Digital delivery
After a successful purchase, access to the applicable digital features or credits is made available through your PaperPilot account, subject to account verification, payment confirmation, service availability, and the plan terms shown at checkout. Digital access may take additional time when Razorpay or another service provider is processing a payment.
Access problems
If a purchase does not appear in your account after payment confirmation, contact mail@paperpilot.net with your account email and payment reference. Do not send full payment-card details by email.
Related policies
For billing disputes, cancellation, and refund requests, see the Refund, Cancellation & Returns Policy and the Terms of Sale.